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FAQ

What is my model number?
On the bottom of all Toshiba telephones is a silver or white label that will give your model number. These will start with the letters “DKT”, “IPT” or “DP” – these letters tell you which phone type you are using and the numbers indicate the specific model.

Which phones can I use with my system?
Toshiba phones and systems are quite interchangeable. In fact, virtually all Toshiba digital phones work with all Toshiba digital systems. If you have questions about your specific phone and system, please give us a call or email us to help you to determine your specific needs.

Do you offer returns/refunds?  

YES.

Please see the warranty section of this site for details.

What is an iTELONLINE Preferred Customer?
We offer Preferred Customers access to an area of the website for you to download free software updates and documentation for your phone systems instantly, you can also download programing software and take advantage of special offers and technical support for Preferred Customers only.

Preferrred Customer membership is our gift for any customer who spends over $1000. at iTELONLINE. 

If you have not yet met the $1000. spend point, you may purchase a membership for $125. and have immediate access to the Preferred Customer area. When you do reach your $1000. spend point you will be given a full $125 credit for your subscription amount. 

Become A Preferred Customer Today!

 
 
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